There will be brief disorder affecting SIM-related services across all mobile networks in Nigeria, the Association of Licensed Telecommunications Operators of Nigeria (ALTON) announced Tuesday.
ALTON made this disclosure in a statement signed by its Chairman, Mr Gbenga Adebayo, and Publicity Secretary, Mr Damian Udeh.
Adebayo said the disruption follows a directive from the National Identity Management Commission (NIMC) to switch to a new identity verification platform.
He explained that the migration process had caused unforeseen technical challenges, affecting the availability of SIM services nationwide.
Said he: “The new platform aims to improve the integrity and efficiency of identity management systems.
“However, the transition has temporarily hindered Mobile Network Operators from offering seamless SIM-related services”.
He said operators would not process SIM swaps, replacements, new activations, or related services during this period.
Admonished he: “ALTON and member firms are working with the Nigerian Communications Commission, NIMC, and other authorities to fix the integration issues.
“We regret the inconvenience and urge subscribers to delay SIM-related requests until further notice”.
Adebayo assured the public of continued commitment to secure and high-quality telecoms services, adding that timely updates would be shared as the situation progresses.
